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Procurement Process
Add the products to be purchased to the BOM or submit the RFQ directly
Please fill in your personal information in the inquiry to facilitate the arrangement of exclusive sales staff to provide services for you
Please wait patiently, after we receive your inquiry information, we will quickly arrange sales staff to contact you
If you have registered for an account on our website, then you can view the progress of your RFQ in your account center
Frequently Asked Questions
What shipping methods are supported by the website?
The shipping method supports Fedex, SF, UPS or DHL, and you can consult our staff for the detailed shipping cost for different countries due to the policy and regional factors.
What are the available payment channels? What are the corresponding rates?
In general, payment methods support VISA/Master Card/Union Pay/Western Union/Pay Pal and other channels; while the fee fluctuates according to different local policies in different regions; for specific payment methods and fee issues, please consult our staff.
What after-sales guarantee do the goods support? How do I request a return or exchange?
All parts issued by our company are under the manufacturer's warranty; and support 365 days long after-sales guarantee.
Application for return and refund conditions: 1. within 90 natural days from the date of shipment, 2. to obtain our return authorization, 3. to maintain the state of the goods and packaging at the time of shipment, 4. our company will do the final feedback according to the actual condition of the goods; to obtain the return authorization, please contact [email protected]
Once the unauthorized goods are shipped, we are not responsible; and if you do not initiate the relevant after-sales application within the specified time, or notify us of the problems with the goods, you will be deemed to have accepted to change the goods.
How websites protect the privacy of customer information？
The information you provide to us or any information we request from you will be kept confidential at all times, and all information will be used strictly in accordance with the standards of our Privacy Policy, which can be found at "Privacy Policy".
How is the data generated during customer use handled?
All data generated during your use of the site is protected by encryption (e.g., secure server), which is the industry standard for secure business transactions; the service encrypts all information you enter before it is sent to us, and all of your personal information is encrypted to prevent any third parties from reading it; in addition, we add an extra layer of protection with usernames and passwords to ensure that you need to perform secondary authentication as an additional precaution when accessing sensitive data; see "Privacy Policy" & "Terms & Conditions" for more information